Avg. response under 2 minutes
Most international transfers arrive within 1–2 hours. Some corridors with additional compliance checks can take up to one business day.
Open the transaction from your Transfers or Payments history and select "Report an issue," or contact support directly — most disputes are resolved within 5 business days.
Crown Capital applies a flat 0.5% margin over the live market rate, shown upfront before you confirm any conversion — no hidden charges.
Go to Security → Card controls and toggle "Freeze card" — it takes effect immediately and can be reversed any time.
Eligible deposits are insured up to the standard regulatory limit, and every account is monitored around the clock for fraud.
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We typically reply within one business day.